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Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Account details, ID verification, payment info, and technical device data.
  • Why we collect it: To manage your account, process payouts, verify your age, and prevent fraud.
  • Who sees it: Only our staff and trusted partners (like payment processors) needed to run the service.
  • Retention: We keep data for the life of your account and as long as Philippine law requires.
  • Your control: You can request access, correction, or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how netbet sport handles your personal information when you use our website and services. This policy applies to all users accessing our platform within the Philippines.

Please note that this policy does not apply to third-party websites. If you click on a link that takes you away from our domain, we are no longer responsible for the privacy practices of those external sites.

Personal Information We Collect

Account & Identity Data

Information provided during registration, such as name, email, and date of birth, used to establish your identity and ensure you meet age requirements.

Verification Documents

Copies of government-issued IDs or proof of address used for KYC (Know Your Customer) checks to prevent identity theft and fraud.

Payment Information

Details related to your transactions and payment methods used to facilitate deposits and withdrawals securely.

Gaming Activity

Records of your bets, game preferences, and transaction history to manage your account and identify potential problem gambling behavior.

Technical Data

IP addresses, browser type, device identifiers, and operating system info to optimize site performance and detect multi-accounting.

Support Communications

Records of your interactions with our customer service team to resolve queries and improve our services.

How We Collect Data

We collect information in three primary ways:

  • Directly from you: When you register, update your profile, or contact support.
  • Automatically: Through cookies and system logs as you navigate the platform.
  • From partner providers: Through our trusted payment processors and verification services to confirm the validity of your data.

Why We Use Your Data

We process your information for the following purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing your deposits and withdrawals.
  • Compliance: Verifying your age and identity to adhere to gambling regulations.
  • Security: Preventing fraud, money laundering, and the creation of multiple accounts.
  • Optimization: Personalizing your experience and improving site functionality.
  • Marketing: Sending promotions and updates, but only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Partner payment processors, identity verification services, and technical infrastructure providers.
  • Legal Authorities: When required by applicable laws in the Philippines or to respond to valid legal requests.

How We Protect Your Data

We implement robust security measures to keep your information safe:

  • Encryption: Use of secure protocols to protect data during transmission.
  • Access Control: Strict internal policies limiting data access to authorized personnel only.
  • Isolation: Payment data is handled through secure, isolated systems.
  • Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your location, you have the following rights regarding your data:

  • Access & Correction: You may request a copy of your data or ask us to fix inaccuracies.
  • Deletion & Portability: You may request the deletion of your data or ask for it to be transferred to another service.
  • Objection & Withdrawal: You can object to certain processing or withdraw your consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we must retain certain data to comply with anti-money laundering (AML) and gambling regulations.

How Long We Retain Data

Your data is generally retained for the duration of your active account. Once an account is closed, we keep the necessary information for the timeframe required by applicable law in the Philippines to meet legal and regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately, and any funds will be handled according to our terms. Parents or guardians who suspect a minor is using our site should report it via our support channels.

Cross-Border Transfers

Some of our technical and service providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of security consistent with our policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of the page periodically.

Contact Us

If you have any questions regarding your privacy or how your data is handled, please reach out to us through the Support page.